Legal Disclaimer & Practice Policies

Important Notice: The information provided on this website is for general informational and educational purposes only. By accessing this website, booking an appointment, or purchasing services or packages from J Med Spa, LLC, you agree to the terms and policies outlined below.

1. No Medical Advice Or Patient Relationship

Educational Purpose Only: Content on this website—including text, graphics, images, video, blogs, and marketing materials—is provided for general educational purposes and is not intended to be a substitute for professional medical advice, diagnosis, or clinical treatment.
No Clinician-Patient Relationship: Interacting with this website, submitting a contact form, sending an email, booking an appointment online, or purchasing a package does not establish a clinician-patient or contractual medical relationship between you and J Med Spa, LLC or its licensed healthcare providers.
Consult a Professional: Always seek the advice of a qualified physician or licensed medical professional regarding any medical condition or aesthetic treatment. Never disregard professional medical advice or delay seeking it because of information found on this website.
Florida Good Faith Examination (GFE): In compliance with Florida administrative regulations, all new medical spa clients or existing clients receiving new medical treatment protocols must undergo an initial in-person Good Faith Examination (GFE) with a licensed Florida medical provider prior to receiving services.

2. Treatment Results & Expectations

Individual Results Vary: Aesthetic, medical spa, and clinical skincare treatments—including but not limited to injectables, medical-grade laser therapies, and advanced clinical procedures—yield individual outcomes based on biological factors, lifestyle, and adherence to care guidelines.
No Guarantees: Before-and-after photographs, testimonials, and case studies illustrate typical outcomes but do not guarantee, warrant, or imply that you will achieve the exact same results.

3. Early Arrival, Late Arrival, & Cancellation Policies

Early Arrival Request & Grace Period: Please plan to arrive 5 to 15 minutes prior to your scheduled start time. We allow a maximum 10-minute grace period.
Late Arrival Policy: If you are late, we may apply a cancellation fee or reduce your treatment time to avoid delaying subsequent clients. If the remaining time is insufficient to perform the treatment safely, your appointment will be canceled and processed as a late cancellation (incurring the standard cancellation fee or forfeiture of your deposit/1 prepaid package session).
48-Hour Cancellation Notice: We require a minimum of 48 hours’ advance notice to cancel or reschedule any appointment. Cancellations or rescheduling requests made within less than 48 hours, as well as no-shows, will result in the forfeiture of the booking deposit or a fee applied to the card on file.

4. Packages, Refunds, Service Exchanges, & Chargebacks

Strict Non-Refundable Policy: All purchased packages, individual session packages, membership dues, gift cards, and retail skincare products are 100% non-refundable and non-transferable.
Service Value Exchanges: In limited circumstances, if a remaining package service is determined by a provider to be clinically contraindicated, the unused financial value of that service may be exchanged for an alternative, clinically suitable service of equivalent value at the sole discretion of J Med Spa management.
Package Expiration: Prepaid package series (including Laser Hair Removal 6-session series) expire 12 months from the date of purchase. Unused sessions remaining after 12 months are forfeited.
Chargeback Policy: By booking an appointment or purchasing a service or package, you acknowledge and agree to our non-refundable policy and cancellation terms. In the event of a payment dispute, you agree to contact J Med Spa, LLC directly to resolve the matter rather than filing a chargeback with your credit card issuer. Unjustified chargebacks on valid, authorized transactions will be referred to collections.

5. Client Health Disclosures, Treatment Protocols, & Clinical Discontinuation

Client Health Disclosures: Clients are required to accurately disclose all health conditions, allergies, active medications, skin sensitivity history, and pregnancy or nursing status during clinical intake. J Med Spa, LLC is not liable for adverse reactions resulting from undisclosed medical history or failure to adhere to pre- and post-treatment guidelines.
Clinical Discontinuation Clause: If a medical provider deems a treatment unsafe, inappropriate, or clinically contraindicated at any point during a session, the provider reserves the right to pause or discontinue the treatment immediately without liability.
Shaving & Prep Protocol (Laser Hair Removal): Clients must shave the target treatment area 12 to 24 hours prior to their scheduled appointment. If a provider must shave the treatment area on-site, a $30 Shaving Fee will automatically be applied, or the treatment duration may be shortened/rescheduled to protect equipment and client safety.
Sun Exposure & Tanning Restrictions: Clients must strictly avoid active sun exposure, tanning beds, and self-tanning products for at least 2 weeks prior to and 2 weeks post-treatment. Operating laser systems on tanned or sunburned skin carries high clinical risks of hyperpigmentation or thermal injury. J Med Spa reserves the right to postpone treatment if recent sun exposure is identified.
Pre-Treatment Exclusions: Clients must refrain from waxing, plucking, threading, or chemical depilatories for at least 4 weeks prior to starting treatment and throughout their package series (only shaving is permitted).
Late Cancellation / No-Show (Prepaid Sessions): For prepaid laser packages, canceling within less than 24 hours or failing to show for an appointment will result in the automatic forfeiture of 1 prepaid session from the package.

6. Membership Terms & Conditions

Advance Draft Protocol: Monthly membership fees are collected strictly in advance on a recurring monthly basis corresponding to the calendar date of initial enrollment via automatic credit card billing or paid upfront in full. Services will not be rendered or scheduled until payment clears.
Commitment Period: Memberships require a minimum 6-month commitment and convert to month-to-month auto-renewal thereafter.
Facial Postponement Rule: Monthly benefits do not accumulate continuously. A member is allowed a one-time postponement of 1 monthly facial to the following month across the 6-month contract term, which must be redeemed within that 30-day window or it is forfeited.
Cancellation & Termination: Written 30-day notice is required to cancel after the initial 6-month commitment is met. Early termination fees ($150 or the difference between retail and member pricing for rendered services) apply if canceled early.

7. Photo & Video Authorization (Media Consent)

Mandatory Clinical Documentation: Photographs and digital imagery are required before, during, and after aesthetic treatments for mandatory medical charting, baseline tracking, and treatment safety protocols. Clinical photos are protected health information (PHI), remain strictly confidential within your medical record, and will never be shared or published without explicit consent.
Marketing & Educational Use: Permission to use treatment photos or videos for marketing, social media, or educational purposes is strictly voluntary and requested separately within the patient intake forms. Declining marketing photo consent does not impact your treatment eligibility or quality of care.

8. Card-on-File Authorization

Card-on-File Authorization: By providing my credit card information, I authorize J Med Spa, LLC to securely store my payment credentials and automatically charge my card for: (1) recurring monthly membership dues on their respective monthly draft dates; (2) late cancellation or no-show fees in accordance with the 48-hour cancellation policy; and (3) clinical prep fees (such as a $30 shaving fee for laser appointments).

9. Pricing, Modifications, & Clinical Right to Refuse

Right to Modify: Prices, packages, promotions, and service offerings listed on this website or promotional material are subject to change without prior notice.
Clinical Consultation & Refusal: Final pricing and treatment eligibility are determined exclusively during an in-person clinical consultation with our licensed Florida medical providers. J Med Spa, LLC reserves the right to refuse service if a treatment is deemed clinically unsafe, inappropriate, or contraindicated for a client.

10. Limitation Of Liability

As-Is Basis: This website and its contents are provided on an “as-is” and “as-available” basis without warranties of any kind, explicit or implied.
Liability Cap: To the fullest extent permitted by law, J Med Spa, LLC, its owners, officers, clinicians, employees, and affiliates shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of or reliance on this website or the information contained herein.

11. Intellectual Property

Copyright Notice: All content, logos, custom brand designs, graphics, and text on this website are the exclusive intellectual property of J Med Spa, LLC and are protected by U.S. copyright laws.
Restricted Use: You may not copy, reproduce, distribute, republish, or modify any part of this website for commercial purposes without explicit, prior written consent from J Med Spa, LLC management.

12. Third-Party Links & External Content

Our website may contain links to external websites, medical journals, or clinical partners for convenience. J Med Spa, LLC does not control, endorse, or assume responsibility for the accuracy, safety, or privacy practices of external third-party websites.

13. SMS / Text Messaging Terms

Program Description: By opting into J Med Spa messaging via web forms or in-person sign-ups, you agree to receive promotional offers, appointment updates, package balances, and account notifications via SMS.
Cost & Frequency: Message frequency varies. Message and data rates may apply.
Opt-Out / Help: You can cancel SMS service at any time by texting “STOP”. For assistance, reply “HELP” or contact our office.

14. Privacy Policy & Data Protection

Data Collection & Use: Personal contact details collected via web forms or booking software are used exclusively to manage client profiles, schedule treatments, and deliver communications.
No Mobile Information Sharing: Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

15. Jurisdiction & Governing Law

These terms are operated and controlled from the State of Florida. Any legal claims, disputes, or actions arising from the use of this website, services, or transactions made through J Med Spa, LLC shall be governed by the laws of the State of Florida. Exclusive venue for any dispute shall rest in the appropriate state or federal courts located in Pinellas County, Florida.