Privacy Policy

This Privacy Policy describes J Med Spa’s policies and procedures on the collection, use, and disclosure of your information when you use our services, visit our medical spa, or interact with our website.

We use your personal data to provide and improve our services. By using our services, you agree to the collection and use of information in accordance with this Privacy Policy. J Med Spa is committed to safeguarding and securing the privacy of our clients. We take robust measures to protect your personal information and do not sell, rent, or share it with unauthorized third parties.

Information Collection

We collect only the information necessary to provide and improve our aesthetic and medical spa services. This may include your name, email address, phone number, date of birth, and clinical history required for safe aesthetic treatments.

How We Use Your Information

The information collected is used solely for communicating with you and providing professional, safe care. We do not share or sell your personal information with external parties for marketing or any other purposes.

Strict Mobile Data Protection: No mobile or text messaging consent information will be shared with third parties or affiliates for marketing or promotional purposes. All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may use personal data for the following purposes:

To provide and maintain our services, including managing aesthetic appointments, consultations, and treatment tracking.
To manage your account or client profile, providing access to booked services, package balances, and loyalty features.
For the performance of a contract: fulfilling purchase agreements for medical-grade skincare products, treatment packages, or services.
To contact you: by email, phone calls, SMS, or push notifications regarding appointment confirmations, pre- and post-treatment instructions, account updates, or service reminders.
To provide you with news and special offers regarding events or treatments we offer that are similar to those you have already enquired about, unless you opt out.
To manage your requests: addressing inquiries, feedback, or customer care requests.

All messages sent through our systems—whether to us or our staff—are securely stored and handled in compliance with industry standards.

Disclosure of Your Information

J Med Spa does not share client data with third parties for marketing, promotional purposes, or any other commercial uses. Your personal and clinical information is kept confidential and is not disclosed outside our organization, except as required by law or with your explicit consent. We may disclose personal information under these limited circumstances:

We have obtained your explicit consent.
We need to enforce our Terms of Service.
We share necessary data with trusted IT or booking software partners that have signed strict non-disclosure agreements with us to operate our systems securely.
We respond to subpoenas, court orders, or legal processes, or to defend against legal claims.
When necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, or potential threats to physical safety.
In the event that J Med Spa or its assets are acquired by or merged with another company.

We may share aggregated, non-identifiable information with others without further notice (such as total monthly website visitors or message volume statistics).

Data Retention & Security

We retain your personal and clinical information only as long as necessary to fulfill the purposes outlined in this Policy, comply with medical record-keeping obligations, resolve disputes, and enforce our agreements. We utilize administrative, technical, and physical safeguards to protect your data against unauthorized access, loss, or misuse.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookies through your browser settings, though disabling them may limit certain features on our site.

Your Choices & Contact Us

You have the right to access, correct, or request the deletion of your personal information. If you have any questions about your data or wish to exercise your privacy rights, please contact us at:

Phone: 727-602-3960
Email: support@jmedspas.com
Address: 2045 Gulf to Bay Blvd, Clearwater, FL 33765

Policy Changes

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and your continued use of our services implies your acceptance of the updated policy.